At F&EC we aim to make and ship all orders in 3-5 days.
However, during busy periods it may take a little longer.
We will contact you when you have placed your order to confirm shipping date.
If you need an order super-quick or have any other special requirements, please contact us.



UK orders are sent by Royal Mail first class post.
Europe and rest of world by regular airmail.


If you're not happy with your item, please get in touch. We will exchange or refund an item if returned to us in original condition and within 14 days.

Please note that personalised items cannot be returned, unless faulty.

Please use a signed-for service to return items, as it is your responsibility until we receive it.



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